Chi tiết việc làm

Design, Develop, and Deploy AI Bots: Lead the creation and implementation of chatbot and voice bot systems tailored to business needs.

Enhance AI Features: Continuously improve bot capabilities, including voice recognition, image processing, and speech-to-speech functionality, to ensure intuitive interactions and better user experiences.

Integration with Telephony Systems: Seamlessly integrate AI bots with existing telephony infrastructure, ensuring smooth operation across all communication channels.

Performance Optimization: Conduct rigorous testing and debugging to ensure bots deliver optimal performance in real-time, high-pressure environments.

AI-Driven Automation: Leverage AI to automate customer service inquiries, streamline collections processes, and optimize call center workflows for improved operational efficiency.

Proficiency in Chatbot/Voice Bot Development: Extensive experience in building, deploying, and maintaining both text-based chatbots and voice-based bots for real-world applications.

Voice Recognition & Speech Technologies: Strong understanding of voice recognition systems, speech-to-text, and text-to-speech technologies.

Image Processing: Familiarity with image processing techniques to enhance bot capabilities where visual data is involved.

Telephony Services Integration: Hands-on experience integrating AI solutions with telephony platforms (e.g., VoIP systems, WebRTC, SIP).

Python Expertise: Deep knowledge of Python for building scalable AI models and system integrations.

Nice-to-Have Skills:

• Natural Language Processing (NLP) techniques.

• Cloud & DevOps experience (deploying AI systems on cloud platforms, automating CI/CD pipelines).

Education: Bachelor/Engineer/Master degree preferably in Computer Science/IT (Technician Diploma/Degree will also be considered).

Working Time: Monday to Friday (8:30 – 17:30), Saturday and Sunday off.

Salary: Very competitive.

Insurance: Social Insurance, Health Insurance, Unemployment Insurance and others according to the Vietnamese Labor Code and Company Policy.

Working Environment: Professional and active environment with opportunities for training and promotion.

Activities: Many fun team building activities including workshops, team building events, and monthly birthday parties.